商品信息：243836 狸猫书生春日江南约-首场主题见面会
Q1、剩余all，是什么意思？
all就是所有权益都有
Q2、“\“是什么意思？
就是没有
Q3、座位是随机还是根据下单时间顺序安排?
下单顺序
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关于魔鬼鱼意向金退款操作强调
涉及意向金退款的订单，打开售后通道后，需在线提醒用户申请退款操作，预计24小时审核退款。进线催促可使用超级权限审核通过
关于快闪店售后操作更新
1、小卡售后咨询（挚友卡&聚光卡&文韬小卡）：在线依据平台小卡瑕疵判定标准，在线直接受理
2、快闪店活动抽奖赠品小卡：无对应订单号，引导用户线下售后，线上不售后
参考话术：宝子，为了能快速解决您的问题，建议您直接联系我们现场工作人员为您处理
关于活动的更新
业务对接人：田阳
客服登记表格：https://u0t1gqhnrt.feishu.cn/sheets/GxDFsD4pBhHxKwtEZFMcdHkLnEb?from=from_copylink
2、盒子禹宙活动
活动业务对接人：牛紫荆
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