关于星光游乐园中的人气园长榜单相关咨询回复
首次咨询：宝子，该列表为店铺列表，非用户列表呦.
再次追问：宝，如有相关疑问，可联络店主或店铺客服向其对接的运营同学咨询~
关于活动：星动上上签 获取的会员卡无法兑换问题说明
活动：星动上上签
问题：会员卡兑换时显示过期，无法正常兑换
方案：可告知用户在修复中，预计下周五（6月13日）恢复
方案：可告知用户在修复中，预计下周五（6月13日）恢复
关于乘风部分商品差价问题说明
商品ID：241902、245716、246375、242556、242557、241901、241904
价格问题：为配合乘风成团夜做特价促销活动，活动方式买2件立减30，若客户投诉差价，支持签收15天内退差价，超出15天若不接受建单反馈；
客服操作：建单后客诉核实退差价
信息同步 李师
线上回复工单时效，之前有提过非用户追问无需直接告知，仅针对平时我们工单处理的48小时，节假日的工单处理时效还是主动说一下，因为太长会影响用户体验哦~
199645 【赠品勿拍】名学7团服拍立得合照C/D任选 罗杨
规格：名学7团服拍立得合照D
此商品卡牌已无库存，自营仓订单辛苦同步客服不要引导剪卡，建单告知方案
草莓战宝今天下午16点会开启全部用户补款 崔晶晶
券包ID：38486
尾款商品ID：247461；
补款周期：2025-06-06 16:00:00- 2025-06-13 18:00:00；
2024年11月5日之前，草莓定金券因为错发，可直接删券退，记得先挽留！
2024年11月5日之后，草莓定金券恢复正常，要补款后才能退，记得先挽留！
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