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元灵黄帝售后流程，请引导用户关注——驭意堂公众号
售后申请必填材料清单
1、完整填写的【产品售后申请卡】(需以图片格式上传至邮箱)
2、在邮件中填写以下信息
收件人信息（文字输入）
购买平台（文字输入）
订单编号（文字输入）
购买订单截图(需以图片格式上传至邮箱)
缺失、损坏的零部件需提供相应视频或文字+照片的形式（问题部件全景+特写照片（需清晰展示缺陷））
售后卡填写后拍照(需以图片格式上传至邮箱)
3、必填信息完整输入后，发送售后申请邮件至：YUYITANG@vip.163.com
注：
①视频证据（仅限成品骨架松紧问题，需连贯拍摄过松部位）。
②售后申请仅限于非人为损坏的产品问题。
③因物流运输导致的外包装（如转运箱、产品彩盒等）出现泡水、变形、破损等问题，不在售后范围内。
④若售后流程尚有不清晰的，可联系官方工作人员。售后申请邮件将在工作日24小时内进行回复处理方案。当玩家的申请符合售后标准，新补件将在工作日48小时内发出，玩家无需将运损件寄回（邮费由品牌方承担）
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