【小芒专营店】
齐思钧 起司妙想卡 异常情况说明
商品名称：起司妙想 四宫格卡册
供应商：湖南青丘视界品牌管理有限公司/青丘官方旗舰店
商品名称：齐思钧 起司妙想卡
供应商：小芒公司虚拟供应商 / 小芒自营店
问题：用户反馈@卡册及小卡盒子的设计不合理，表示人名外面加黑框是示亡号，用户要求小芒召回商品退款并给齐思钧和齐思钧粉丝道歉修改设计；
建议回复话术：
1）宝子，特别能理解您的想法，其实咱们这个加边框的设计真的没有其他含义，纯粹就是想让这部分看起来更有视觉冲击力。
2）咱们一直都把艺人放在很重要的位置，绝对不会做出任何有冒犯或者不恰当的事，后续也会更加注意这些细节，感谢您的理解！
3）宝子，咱们这个设计确实只是单纯为了让整体风格更统一，您的建议对我们也很重要，以后也会努力把每一个细节都做到最好哒。
4）XX实实在在的感受您的担心和介意，真的特别理解，但是我们的初衷真的特别单纯，绝对绝对没有任何不好的想法，更不可能对艺人有一丝一毫的不尊重。
5）请您相信，真的只是为了让这部分内容在视觉上更有表现力，让大家误会了，我们心里也特别过意不去，后续我们一定会更加谨慎，在设计上多考虑大家的感受。
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