关于内购粽子发霉问题情况说明：
商品名称：芒果包包粽【员工礼包兑换专享】
情况说明：粽子出现发霉的情况
处理方案：1、及时报备现场；2、线上可给与现金赔付或仅退款的方案；
注：现金赔付不超过实际支付金额；；
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253221，【王曼昱同款】王曼昱x小度G108联名礼盒
商品ID：253221，【王曼昱同款】王曼昱x小度G108联名礼盒
供应商名称：北京博新亿网络科技有限公司/博新亿周边自营店
@所有人
售前咨询
Q1：礼盒售卖周期是多久？
A：宝子，咱们联名专属定制礼盒装售卖时间是8月3日10点15分-8月10号，库存有限，先到先得哦~
Q2：礼盒是否限量/限购？
A：咱们曼昱鱼丝联名品目前支持不限量 / 不限购哦～ 没有购买数量限制，您可以根据需求放心下单～ 但库存是实时变动的，建议看中后及时拍下，避免缺货影响您收货呢～
Q3：礼盒包装清单（礼盒内容）
A: -G108礼盒包含三款专属定制产品：
（1）鱼丝专属定制夹耳式耳机*1
（2）鱼丝专属定制pvc小卡（85*84mm）*3
（3）鱼丝专属定制不锈钢水杯（600ml）*1
-S200礼盒包含四款专属定制产品：
（1）鱼丝专属定制挂耳式耳机*1
（2）鱼丝专属定制耳机收纳包*1
（3）鱼丝专属定制pvc小卡（85*84mm）*3
（4）鱼丝专属盲盒流沙卡片（2随1）*1
Q4：周边可以替换（指定花色）吗？
A: —G108 礼盒含： G108耳机 +礼盒对应3款艺人小卡+ 水杯（与选择的耳机颜色对应）（均不可指定/替换）。 蓝色杯配紫色耳机、粉色杯配粉色耳机、粉鱼杯配白色耳机、蓝鱼杯配黑色耳机。
—S200 Pro礼盒含：S200 Pro耳机+ 礼盒对应3款艺人小卡 + 2款随机一款流沙卡牌+ 4款耳机包其中一款（与选择的耳机颜色对应）（均不可指定/替换）。黑紫包（配紫色耳机）、黑蓝包（配蓝色耳机）、黑灰包（配白色耳机）、黑包（配黑色耳机）。
所有礼品均按耳机配色固定搭配，暂不支持花色更换哦。感谢您的理解！
Q5：怎么样可以获得赠品？
A: 礼盒的赠品购买对应礼盒即可获得；
8.3-8.10，在【小芒】购买“小度✖️王曼昱G108/S200 Pro联名礼盒，即可获得对应赠品。
Q6：哪些平台购买可以计入销量？
A：所有官方平台购买均可计入销量。
Q7：下单后多少小时内可以发货？路上要几天？
A：本次新品发货时间以您下单时页面标注为准，具体可通过您订单物流信息查询。
下单咨询
Q1：这个商品什么时候发货呢？
A：本次新品发货时间以您下单时页面标注为准，具体可通过您订单物流信息查询。
Q2：断货了之后还会再补货吗？
A：礼盒的现货数量有限，先到先得。
Q3： 看到其他平台的同款有更低价的，可以申请退差价吗？
A：我们只有统一售价，299元，宝子们要关注官方旗舰店哦！
Q4：礼盒优惠政策/方案
A：宝宝，价格已经是球迷粉丝专属价啦~；；
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如星璀璨的新岁·SMART重庆生日见面会
商品信息： 253225|如星璀璨的新岁·SMART重庆生日见面会
供应商：金稻田（广州）文化传媒有限公司 / 金稻田文化
情况说明：商品宣传8月7日11:00开售，今天小芒APP提前开售，导致产生21个待发货订单，批量用户进线确认已支付订单是否有效，同时其他用户投诉提前开售属于不公平行为，诉求取消已下单的订单资格。
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今日产生的订单会进行退款，客服线上遇到此异常相关的咨询均不回复即可，无需单独报备。；；
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