小芒全球旗舰店实体店将于2025年7月20号正式开业！！！
关于上海小芒全球旗舰店的售前售后问题
一、售前：关于店铺地址、开业时间、与小芒的关联及店铺其他开业前的咨询问题受理，已完成Q&A对接，并执行中；
1、是不是小芒的店铺？
是的
2、店铺地址在哪里？
上海市普陀区中山北路3300号环球港商场B1层099-101店
3、什么时段开业？
目前店铺暂定2025年7月20号开业，具体信息将通过官方渠道公布，请您关注官方通知，期待与您相见！
4、店铺会开多久？
店铺为长期驻店经营
5、店铺内会卖什么东西的? 有什么活动？
宝宝，欢迎您当天来线下门店参与我们的开业活动，相信不会辜负您的期待哦~
二、售后：
暂时均交由店铺客服负责承接，若出现用户进线平台客服要求协同处理的情况，平台客服确认用户的姓名、联系电话及售后问题简述，登表转办给店铺客服处理；
参考话术1：宝宝，非常感谢您的支持，您可以提供您的姓名、售后联系电话、购买的小票或订单号，并描述下您购买的商品和具体遇到的问题哈~
参考话术2：您的问题我这边会帮您反馈给线下门店的店铺客服为您处理，预计是48小时内会给您短信或电话联系哈，辛苦您留意下哦~
PS：外渠店铺客服接到相关咨询同样按照以上流程及话术回复。
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