夜闪补尾款及发货延期信息同步
今天17点发送短信：【小芒】您预订的夜闪因官方调整，补款时间预计将延至第三季度。为确保您的购买体验，小芒将在收到厂方测评件并完成质量检测后，第一时间通知补款。如您不想等待，可直接联系客服退还定金，真挚感谢您的支持与理解！
客服操作方式：先进行挽留 客户仍诉求退定金 需告知退款操作不可逆 建工单——机甲定金退款——夜闪 （操作方式同魔鬼鱼 可告知24小时内退款 备注1即可）
214466 【定金预售】千秋赏 星海迹源 摇光破军 1/100 拼装模型 国创机甲
Q：用户下单时没有规格可选，目前链接可以选择规格下单预定，已经下单的用户后续补款时是否可以选择规格进行补款？
A：后续可以选择对应规格进行补款，优惠券通用
云集市系统信息同步
1、云集市卖家注册后不支持更换银行卡；
2、云集市卖家注册后无法自行注销，也无法通过技术端口注销；
关于伯远《三声》首张个人实体EP CD+U盘 杂志订单延期说明
1.商品信息：241185 伯远《三声》首张个人实体EP CD+U盘
2.情况说明：因生产延期，原本应5月15日陆续开始发货的订单预计延期至6月30日前发货，涉及订单量275单
3.处理方案：如用户进线咨询发货，优先判断咨询时是否延期
如已逾期，在线告知因生产延期将延迟发出，预计延迟至6月30日发货，系统将在订单超时后24小时内补偿逾期礼金红包；
如未逾期，在线告知因生产延期，可能会延迟至6月30日发货，我们会积极跟进发货情况，争取尽快发出（如用户提出如延迟是否有补偿，可告知如延迟系统会自动补偿逾期礼金红包）
4.推送与备注
1）推送：预计6月30日发货
2）备注：同处理方案
1.商品信息：241185 伯远《三声》首张个人实体EP CD+U盘
2.情况说明：因生产延期，原本应5月15日陆续开始发货的订单预计延期至6月30日前发货，涉及订单量275单
3.处理方案：如用户进线咨询发货，优先判断咨询时是否延期
如已逾期，在线告知因生产延期将延迟发出，预计延迟至6月30日发货，系统将在订单超时后24小时内补偿逾期礼金红包；
如未逾期，在线告知因生产延期，可能会延迟至6月30日发货，我们会积极跟进发货情况，争取尽快发出（如用户提出如延迟是否有补偿，可告知如延迟系统会自动补偿逾期礼金红包）
4.推送与备注
1）推送：预计6月30日发货
2）备注：同处理方案
关于《快乐再出发》官方乐征盒装卡
（一）今日12点《快乐再出发》官方乐征盒装卡上线
商品ID：247502
商品名称：《快乐再出发》官方乐征盒装卡
相关活动信息：
1、单人限购10盒
2、前600单的赠送珍藏云游卡第二弹抽卡机会1次（会在下周以优惠劵的形式召回发至用户账户，请用户自行关注，订单上无标注是否前600单）
自营仓订单支付时间超过一年退款失败处理方案 （田敏 9:30）
情况说明：【自营仓】订单支付时间超过一年，系统无法自动退款；
处理方案：查看售后订单界面，是否有线下退款权限，有的话小额打款后点击线下退款完成即可，原因填：已小额打款。
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